0816 188 2470

Legal

Delivery

Where we deliver, how long it takes, what it costs, and what happens if a delivery fails.

Where we deliver

We deliver honey and books across Nigeria. Rates depend on the zone and, for honey, on the volume ordered — it is sold by the litre and it is heavy.

Rates are quoted when you order, because they depend on the weight and the destination. As a rule: Ede and the rest of Osun are cheapest, the wider south-west next, and the rest of Nigeria is priced by the courier's own table. Ask before you pay and you will have the figure in writing.

How long it takes

Within Ede and Osun, usually one to two working days. Elsewhere in the south-west, two to four. Further afield depends on the courier, and we will tell you what they have told us.

Orders are dispatched once payment has been confirmed. Nothing is dispatched on Fridays around Jumu'ah, on public holidays, or over Eid.

Collection in person

You are welcome to collect from Assoutudeen Street, Zone 5, Fiwasaye Community, Ede, Osun State, Nigeria, free of charge. Call first so that someone is there with your order — the office keeps teaching hours as well as working ones.

If a delivery fails

If nobody is available to receive an order, the courier will attempt contact on the phone number given. Please make sure it is one you answer.

The courier will hold an undelivered order for their standard period, usually a week. If it comes back to us, we will hold it for you and arrange redelivery at the courier's cost, or refund the goods less the delivery already spent.

Damaged or leaking on arrival

Honey travels in liquid form and can leak if a container is damaged in transit. If your order arrives damaged or leaking, photograph it before opening anything and contact us on 0816 188 2470 within 48 hours of delivery. We will replace it. See the returns page.

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